Effective Date: 1 January 2026 | Last Reviewed: 1 January 2026
ZK22 is committed to protecting the privacy and personal data of all Users. This Privacy Policy explains what data we collect, why we collect it, how it is used, how long it is retained, and your rights as a data subject. Please read this document carefully before using the ZK22 Platform.
These highlights are a plain-English summary only. They do not replace the full policy below. In any conflict, the full legal text governs.
We collect registration details, identity documents for KYC, payment information, device and browser data, and usage behaviour. We collect only what is necessary for the purposes described in this Policy.
Your data is used to operate your account, process transactions, comply with KYC and AML obligations, improve the platform, and where applicable, send relevant communications. We do not sell your personal data to third parties.
Data is shared only with service providers necessary for platform operation — payment processors, KYC verification providers and fraud prevention services. All third parties are bound by data processing agreements.
HTTPS/TLS encryption, access controls, data minimisation and secure storage standards are applied. We do not guarantee absolute security but maintain industry-standard technical and organisational safeguards.
You have rights of access, correction, deletion, restriction, portability and objection over your personal data, subject to applicable law. Requests can be submitted through our support team.
Data is retained for the period necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory or AML obligations. After the applicable period, data is securely deleted or anonymised.
This Privacy Policy ("Policy") is issued by ZK22 ("we", "us", "our"), the operator of the online betting and casino platform accessible at zk22.cam ("the Platform"). This Policy governs how ZK22 collects, processes, stores, shares and protects the personal data of individuals ("Users", "you") who access or use the Platform.
ZK22 is an English-language platform designed for players including those based in Pakistan. We are committed to handling personal data with transparency, integrity and in compliance with applicable data protection laws. Where a conflict exists between this Policy and applicable mandatory data protection law in your jurisdiction, that law prevails.
This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, which together form the full agreement between you and ZK22.
The following terms carry the meanings set out below throughout this Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, date of birth, address, email address, phone number, payment details and device identifiers. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, transmission, deletion and any other form of handling. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data. For ZK22, this is the licensed Operator of the Platform. |
| "Data Processor" | A third party that processes personal data on behalf of the Data Controller, under a binding data processing agreement. |
| "KYC" | Know Your Customer — the identity and age verification process applied to User accounts under applicable regulatory requirements. |
| "AML" | Anti-Money Laundering — procedures applied to detect and prevent the misuse of the Platform for illicit financial activity. |
| "Cookies" | Small text files placed on your device by the Platform to store session information, preferences and analytics data. |
| "Platform" | The ZK22 website, mobile-optimised interface and all associated services at zk22.cam. |
ZK22 collects personal data in the following categories. We apply the principle of data minimisation — collecting only what is necessary for a specified, legitimate purpose.
3.1 Registration Data
When you create an Account, we collect your full legal name, date of birth, email address, residential address, username and chosen password. This information is required to create and manage your Account.
3.2 Identity Verification (KYC) Data
To comply with KYC obligations, we may request government-issued identification documents (such as a National Identity Card, passport or driving licence), proof of residential address (such as a utility bill or bank statement), and a selfie or video for facial verification. These documents are processed by our KYC service providers under binding data processing agreements.
3.3 Financial and Transaction Data
We collect details of deposits, withdrawals, bets placed and casino activity on the Platform. Payment method information — such as account numbers associated with familiar Pakistani payment references like Easypaisa, JazzCash, Raast, or bank transfers via HBL, UBL, Meezan Bank or Bank Alfalah — may be collected for the purpose of processing transactions and AML compliance. This data is mentioned for contextual familiarity; ZK22 does not claim endorsement or a financial partnership with any named provider.
3.4 Technical and Device Data
We automatically collect certain technical data when you access the Platform, including your IP address, browser type and version, device type and operating system, session duration, pages visited, clickstream data and referral source. This data is used for security monitoring, fraud prevention and platform analytics.
3.5 Communications Data
When you contact our support team via Live Chat or email, we retain records of those communications, including the content of your enquiry and our responses, for the purpose of customer service quality and compliance recordkeeping.
3.6 Responsible Gambling Data
Where you use responsible gambling tools — including deposit limits, loss limits, session reminders or self-exclusion — we record the parameters you set. This data is used solely to enforce the restrictions you have requested and to maintain compliance with responsible gambling obligations.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, email, DOB, address | Account creation & management |
| KYC Documents | ID card, passport, proof of address | Age & identity verification |
| Financial Data | Deposit/withdrawal records, payment method identifiers | Transaction processing & AML |
| Technical Data | IP address, device ID, session logs | Security & platform analytics |
| Communications | Support chat logs, email records | Customer service & compliance |
| RG Tool Settings | Limit configurations, exclusion records | Responsible gambling enforcement |
ZK22 processes personal data on the following legal bases, as applicable under the data protection laws governing the Operator's jurisdiction:
ZK22 uses your personal data for the following purposes:
ZK22 does not share your personal data with third parties except in the circumstances described below. All third-party recipients are contractually obligated to handle your data in accordance with applicable data protection standards.
6.1 Service Providers
We share data with third-party service providers who perform functions necessary for the operation of the Platform, including KYC verification providers, payment processing intermediaries, AML screening services, fraud prevention platforms, cloud hosting providers and customer support technology providers. These parties act as Data Processors under binding agreements and may not use your data for any purpose beyond the contracted service.
6.2 Regulatory and Legal Disclosure
We may disclose personal data to regulatory authorities, law enforcement agencies or courts where we are required to do so by applicable law, a court order, regulatory demand or in connection with the investigation or prosecution of a crime.
6.3 Business Transfers
In the event of a merger, acquisition, restructuring or sale of the Operator's business or assets, personal data held by ZK22 may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer where required by applicable law.
6.4 Responsible Gambling Registers
Where the Operator's license jurisdiction requires participation in a self-exclusion register or a multi-operator responsible gambling scheme, your self-exclusion data may be shared with that scheme's administrators to give effect to your exclusion request across participating operators.
ZK22 operates on infrastructure that may be located outside of Pakistan. As a result, your personal data may be transferred to, stored in, and processed in jurisdictions other than your country of residence — including the Operator's license jurisdiction and countries where our service providers are based.
Where such transfers occur, ZK22 ensures that appropriate safeguards are in place to protect your data, including contractual protections such as Standard Contractual Clauses, adequacy decisions or equivalent mechanisms recognised under applicable data protection law.
By using the Platform, you acknowledge that your personal data may be transferred internationally in the manner described above.
ZK22 uses cookies and similar tracking technologies on the Platform. Cookies are small data files placed on your device that help us operate the Platform, remember your preferences and understand how Users interact with our content.
8.1 Types of Cookies Used
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Session management, authentication, security token handling. The Platform cannot function without these. | Yes — always active |
| Functional | Remembering language preferences, display settings and responsible gambling tool configurations. | No — can be disabled |
| Analytics | Collecting aggregated data on page visits, session duration and navigation paths to improve platform performance. | No — consent-based |
| Security / Fraud Prevention | Device fingerprinting and session anomaly detection to protect against account takeover and fraudulent activity. | Yes — always active |
8.2 Managing Cookies
You may configure your browser to block or delete cookies. Blocking strictly necessary cookies will impair the Platform's functionality. Instructions for managing cookies are available in your browser's help documentation. Where applicable law requires it, we will seek your consent before placing non-essential cookies.
ZK22 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, unless a longer retention period is required or permitted by applicable law or regulatory obligation.
| Data Category | Indicative Retention Period | Basis |
|---|---|---|
| Account & Registration Data | Duration of account + up to 5 years post-closure | Contractual obligation, AML regulatory requirement |
| KYC Documents | As required by license jurisdiction AML law — typically 5–7 years | Legal obligation |
| Transaction Records | As required by applicable financial record-keeping law — typically 5–7 years | Legal obligation, AML compliance |
| Support Communications | Up to 3 years post-interaction | Legitimate interest — customer service quality |
| Self-Exclusion Records | Duration of exclusion + post-exclusion period as required by RG policy | Legal obligation, responsible gambling compliance |
| Analytics Data | Up to 24 months in identifiable form; then anonymised | Legitimate interest — platform improvement |
After the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with you as an identifiable individual.
ZK22 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include:
Subject to applicable data protection law in the Operator's jurisdiction, you may have the following rights with respect to your personal data. The specific rights available to you depend on the legal framework applicable to your situation.
You may request a copy of the personal data we hold about you, along with information about how it is being processed. We will respond within the timeframe required by applicable law.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request its correction. You can update basic account information directly within your account settings, or contact support for data held in verification records.
You may request the deletion of your personal data in certain circumstances — for example, where it is no longer necessary for the purpose for which it was collected. This right is subject to overriding legal obligations, including AML and regulatory record-keeping requirements, which may prevent full erasure.
You may request that we restrict the processing of your data in certain circumstances, such as while a dispute about its accuracy is being resolved.
Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a copy of your personal data in a structured, commonly used machine-readable format.
You may object to processing carried out on the basis of legitimate interests, or to the use of your data for direct marketing purposes. Where you object to direct marketing, we will cease that processing immediately.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
To exercise any of the above rights, please contact our support team via Live Chat or email. We will acknowledge your request promptly and respond within the timeframe required by applicable law. Identity verification may be required before processing a data rights request.
The ZK22 Platform is strictly for adults aged 18 years or older — or the higher minimum age required by the Operator's license jurisdiction, whichever is greater. We do not knowingly collect or process personal data from individuals below the applicable minimum age.
If we become aware that an Account has been registered by or on behalf of a minor, we will immediately suspend the Account, void any associated activity and securely delete the personal data collected, except where retention is required for fraud prevention or legal compliance purposes.
If you have reason to believe that a minor has registered on the Platform, please notify our support team immediately.
The Platform may contain links to third-party content providers such as game studios that deliver their titles through the Platform interface. ZK22 is not responsible for the privacy practices of third-party game studios, live dealer studios or sports data providers whose services are accessed through the Platform.
Payment processing may involve third-party payment intermediaries. References to familiar Pakistani payment names such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are contextual only. ZK22 does not claim endorsement, a data processing partnership or any other formal relationship with any named payment provider beyond what may exist under the Operator's configuration.
Where your data is shared with a Data Processor, that sharing is governed by a binding data processing agreement requiring the processor to apply appropriate security and confidentiality standards.
ZK22 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements or Platform operations. When material changes are made, we will provide notice through the Platform or by email to your registered address.
The effective date at the top of this document indicates when the current version was last reviewed. Continued use of the Platform after the effective date of any revised Policy constitutes your acknowledgement of the updated terms.
We recommend reviewing this Policy periodically. Archived versions of previous policies are available from our support team on request.
For any privacy-related enquiries, data subject rights requests or questions about this Policy, please contact the ZK22 Data team through the following channels:
When submitting a data rights request by email, please include your registered account email address and a clear description of the right you wish to exercise. We may request identity verification before processing the request.
We aim to acknowledge all data-related requests within a reasonable period and to respond in full within the timeframe required by applicable law. If you are dissatisfied with our response to a data rights request, you may have the right to lodge a complaint with the relevant data protection authority in the Operator's jurisdiction.
Now that you understand how ZK22 handles your personal data, explore everything the Platform has to offer — cricket betting, live casino, slots and more, all in English and displayed in PKR for Pakistani players.
🔞 Adults 18+ Only. Local laws may restrict gambling. ZK22 is not licensed by or affiliated with any Pakistani government authority. Please play responsibly.